Our Foundationals describe the values and behaviors that make our culture unique. They explain how we relate to each other, our customers, and our suppliers. It’s who we are, it’s what makes us leaders in our field, and ultimately what differentiates us from the rest.
DELIVER A LEGENDARY CUSTOMER EXPERIENCE.
In all situations, act in the best interest of our customer. Mere customer satisfaction is for lesser companies. In our business, the customer is not always the contractor purchasing the material. Sometimes it's the engineer. You're empowered to do what's necessary, so create extraordinary experiences they'll tell others about. Create customer loyalty by doing the unexpected.